Kamrul Islam drives a rickshaw in Cumilla. He's 38, didn't get far in school, but he's pretty comfortable with a smartphone. His son mentioned 11 Live to him one day. He wasn't interested at first — but then a rainy day kept him off the road, and he picked up his son's phone to have a look.
"At first I thought this wasn't for someone like me. But when I heard I could buy a ticket for ৳50, I gave it a shot. That day I won ৳1,200 — more than I'd earned the whole day."
— Kamrul Islam, CumillaKamrul now buys two or three lottery tickets a week — no more than that, always within his budget. He says he has never put in money he couldn't afford to lose. One thing he genuinely appreciates about 11 Live is that everything on the platform is in Bangla, so there's nothing he struggles to understand.
Over the past six months, Kamrul has won rewards three times. His biggest win was ৳8,000, which he used to cover his son's school fees. 11 Live isn't his primary source of income, but the occasional extra earnings bring a little brightness to his life.
How 11 Live Became Truly User-Friendly
11 Live built its interface with everyday users like Kamrul in mind. Full guidance in Bangla, simple registration with a mobile number, and direct payments via Mobile Pay, Nagad, and Rocket — these three features matter most to users who may not be comfortable using a bank account.
11 Live's customer support has also earned Kamrul's praise. Once, a withdrawal of his was slightly delayed. He asked about it via live chat — the issue was resolved within 10 minutes. It's these small moments that build lasting trust in a platform.
